PRIVACY POLICY
Last Updated: December 19, 2025
This Privacy Policy explains how Dongguan HuiSoar (“HuiSoar”, “we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit or interact with https://hs-lcd.com (the “Site”), create an account, place orders, make payments, subscribe to our newsletter, contact us via WhatsApp/live chat, or otherwise communicate with us for business purposes.
1) Who We Are
- Controller / Business: Dongguan HuiSoar
- Registered Address: 67 Qingzhang Road (Qingxi Section), Qingxi Town, Dongguan, Guangdong, China
Privacy Contact: privacy@dghuiteng.vip - Legal Contact: legal@dghuiteng.vip
- Primary Markets: United States, Mexico, Japan, South Korea, India, Germany, Netherlands, United Kingdom, Philippines, Indonesia, Canada, Russia, Turkey, Brazil, Spain, Poland, Pakistan, Thailand, Malaysia, Singapore, Saudi Arabia, Vietnam.
2) Scope
This Policy applies to personal information processed in connection with the Site and our B2B communications, including RFQs, quotations, account creation, online orders/payments, newsletters, and after-sales support. It does not apply to third-party websites/services linked from our Site.
3) Personal Information We Collect
Depending on how you interact with us, we may collect:
A. Information you provide
- Business contact data: name, job title, company name, country, email, phone number, WhatsApp ID, address
- Account data: login credentials and related profile information (password stored as a hashed value)
- Order & billing data: order details, invoice details, shipping details
(Payment card details are handled by third-party payment providers; we do not store full card numbers.) - Communications: messages via forms/email/WhatsApp/live chat and attachments
B. Information collected automatically
- Device & usage data: IP address, device identifiers, browser type, pages viewed, timestamps, referring URLs
- Cookies/trackers data: collected via tools such as Google Analytics, Meta Pixel, and Hotjar (see Section 6)
C. Information from third parties
- Business contact details from trade shows, distributors/resellers, referrals, and publicly available sources, where permitted.
We do not intentionally collect sensitive personal information (e.g., government IDs, precise geolocation, health data). Please do not submit such data via the Site.
4) How We Use Personal Information
We use personal information to:
- Respond to inquiries/RFQs and provide quotations, samples, datasheets, and support
- Create and manage accounts and authenticate access
- Process orders, payments, shipping, invoicing, and after-sales support
- Operate, secure, debug, and improve the Site (including fraud prevention and security monitoring)
- Send newsletters and B2B marketing communications (where permitted) and measure effectiveness
- Comply with legal obligations and enforce our rights/agreements
5) Legal Bases for Processing (EEA/UK Where Applicable)
Where EU GDPR / UK GDPR applies, we process personal data only where a lawful basis applies (e.g., consent, contract, legal obligation, legitimate interests).
Examples:
- Contract / steps prior to contract: responding to RFQs, fulfilling orders
- Legitimate interests: securing the Site, preventing fraud, improving services, maintaining B2B relationships
- Consent: certain non-essential cookies/trackers in jurisdictions that require opt-in
6) Cookies, Analytics, and Advertising
We use cookies and similar technologies for:
- Essential functions (login/session, cart/checkout, security)
- Analytics (e.g., Google Analytics) to measure performance
- UX insights (e.g., Hotjar) to understand interaction patterns
- Advertising/retargeting (e.g., Meta Pixel) to measure and optimize ads
Where required by law (e.g., EEA/UK), non-essential cookies/trackers will be used only after you provide consent via a cookie banner/settings.
7) How We Share Personal Information
We may share personal information with:
- Service providers (hosting, CDN, analytics, CRM, email delivery, chat/WhatsApp integration, security) under contractual confidentiality and security obligations
- Payment providers and logistics/carriers to complete transactions and delivery
- Professional advisors (lawyers, auditors, insurers)
- Authorities if required by law, or to protect rights and prevent fraud/abuse
- Corporate transactions (merger, acquisition, reorganization, asset sale)
Sale/Sharing (California): We do not sell personal information for money. However, our use of certain advertising/retargeting technologies may be considered “sharing” for cross-context behavioral advertising under California law; you can opt out (see Section 10).
8) International Data Transfers
We may transfer and store personal information in China and other countries where we or our service providers operate. Where required, we use appropriate safeguards such as:
- EU Standard Contractual Clauses (SCCs) for EEA transfers
- UK IDTA and/or UK Addendum for restricted UK transfers
9) Data Retention
We keep personal information only as long as necessary for the purposes described, then delete or anonymize it unless longer retention is required by law or to establish/exercise/defend legal claims. (California notice requirements also emphasize disclosing retention criteria/time periods.)
Typical retention:
- Quotes/inquiries: up to 24 months after last interaction
- Account data: while your account is active, plus a reasonable period thereafter
- Orders/invoices/shipping records: typically up to 7 years (or as required)
- Marketing lists: until you unsubscribe or we refresh/remove inactive contacts
10) Your Rights and Choices
A) EEA/UK (GDPR/UK GDPR)
Subject to conditions and exceptions, you may request access, correction, deletion, restriction, portability, and object to certain processing (including direct marketing).
B) California (CCPA/CPRA) – if applicable
California consumers may have rights to know/access, delete, correct, and opt out of the sale or sharing of personal information.
- Do Not Sell or Share My Personal Information: https://hs-lcd.com/do-not-sell-or-share/
- Global Privacy Control (GPC): If we detect a valid GPC opt-out signal, we will treat it as a request to opt out of sale/sharing where applicable.
- Authorized agents: You may use an authorized agent to submit requests where permitted; we may require proof of authorization.
How to submit requests: Email privacy@dghuiteng.vip with subject “Privacy Request”. We may request information to verify identity/authority.
11) Security
We use reasonable administrative, technical, and physical safeguards. No system is 100% secure; we cannot guarantee absolute security.
12) Children
The Site is intended for business users and not directed to children. We do not knowingly collect personal information from children.
13) Changes
We may update this Policy from time to time. The “Last Updated” date indicates when changes were made.
14) Contact
Dongguan HuiSoar
67 Qingzhang Road (Qingxi Section), Qingxi Town, Dongguan, Guangdong, China
Email: privacy@dghuiteng.vip / legal@dghuiteng.vip
California “Notice at Collection” (Place near forms + keep here)
California law requires a “Notice at Collection” at or before the point of collection, describing categories, purposes, and whether data is sold/shared.
Notice at Collection (California): We collect identifiers (e.g., name, email, IP address), commercial information (e.g., order history), internet/network activity (e.g., cookie identifiers and site interactions), and professional/business contact information to respond to inquiries, provide quotes, manage accounts, process orders and payments, deliver products, operate and secure the Site, and for marketing/advertising where permitted. We may “share” certain online identifiers for cross-context behavioral advertising; you can opt out at https://hs-lcd.com/do-not-sell-or-share/. We retain information as described in Section 9.